enx magazine

ACM Technologies, Inc. is the only nationally authorized distributor for Toshiba, Copystar, and Konica Minolta. ACM’s broad product selection encompasses genuine OEM equipment, accessories, supplies, and parts, as well as compatible supplies and parts. All items are offered at extremely competitive wholesale pricing.

ACM maintains a strong commitment and focus on its dealer customers by never selling directly to the end-user. Only dealers with current resell certificates can open an account with ACM. Those dealers who choose to become a business partner with ACM will be provided access to machine certification, training and technical support as well as genuine OEM equipment, supplies and parts for Konica Minolta, Toshiba and Copystar.

ACM also offers an extensive line of genuine OEM supplies and parts for Brother, Canon, Copystar, Hewlett-Packard, Konica Minolta, Kyocera Mita, Lanier, Ricoh, Samsung, Xerox, Sharp and Panasonic. Compatible toner is offered for Brother, Canon, Lanier, Panasonic, Ricoh, Sharp and Xerox copiers. Compatible toner cartridges are available for Canon, Lanier, Hewlett-Packard, Sharp, Brother and Samsung.

OEM Toners

Manufacturing Processes

ACM invests millions of dollars in infrastructure, research and development and support to ensure their products are manufactured to deliver consistent quality and performance. Providing consistent quality products to their customers is a priority. ACM maintains sophisticated testing laboratories and highly qualified engineering personnel to apply state-of-the-art quality control and assurance procedures to our manufacturing processes. A number of their factories and processes are ISO and CQC certified. This helps to ensure that their aftermarket products will meet the specifications required to deliver consistent performance, along with the best quality, at competitive prices.

ACM Value Proposition

As part of ACM’s commitment to its customers, ACM provides an ongoing series of sales and technical seminars to educate their business partners on new products, new industry trends, and strategies for improving profitability. Currently, ACM is offering training on the value of selling and servicing color products. Additionally, ACM provides OEM Product Certification and Technical Training through their ACM POWERHOUR programs. ACM offers OEM authorized training and certification workshops, hands-on technical training and business development seminars. All are designed to provide ACM’s partnering dealers with the ability to improve their employee’s performance, expand their selling opportunities, support their customers, and improve the overall performance level of their sales and service staff.

Compatible Toners

ACM’s goal is to offer a complete package of equipment, supplies, parts, sales and service training and financial programs that allow you, their business partner, to maximize your buying power. ACM has set up financing programs through GE Capital and Marlin Leasing to ease the financial burdens of their customers.

ACM offers their partnering dealers an innovative, interest free, inventory financing program through GE Capital. This reduces your cost of being able to have product inventory available for immediate resale. ACM also offers their business partners the ability to obtain aggressive leasing rates from Marlin Leasing. ACM has already done all the necessary negotiation with GE Capital and Marlin so your customers get the best possible rates and terms. The advantage of partnering with ACM is that you get the business and financial support of a multimillion dollar global corporation.

You are encouraged to subscribe to the ACM’s eAlert which provides periodic announcements of new products, promotions, and upcoming POWERHOUR events to keep you informed via e-mail or fax.

Toshiba Copiers

Company History

ACM was founded by Stan Lin in 1989 in Yorba Linda, California. A lifelong entrepreneur, Mr. Lin had established the Evergreen Corporation (a distributor of copiers and supplies) in Taiwan in 1975. Since then, Evergreen has attained major market share and is now ranked No. 1 in Taiwan. The persistent effort of Stan Lin has brought business growth and global expansion, including the start of ACM in the U.S. in 1989.

A privately held company, ACM’s original focus was on the distribution of copier supplies in the United States. ACM now has expanded their targeted markets and business channels to serve the global business equipment industry as both a distributor and as a manufacturer. ACM Technologies has grown from their local beginnings into a world-class distribution and manufacturer - providing a wide range of OEM and aftermarket supplies and parts. Stan continues to be involved in the day-to-day operations of ACM both domestically and internationally.

Konica Minolta Copiers

Today, ACM has 98,000 square feet corporate headquarters located in Corona California which includes a 78,000 square feet distribution center. An additional 40,000 square feet of warehouse and sales space is located in their US branch offices in Illinois, Massachusetts, Georgia and Texas. ACM has also a significant international presence, including 10 international locations outside the USA. These include strategically located manufacturing facilities, distribution centers and sales offices to support their global marketplace.

Ben Lin, ACM’s director of sales and marketing believes, “Our ability to foresee the needs of the dealer community has allowed ACM to be a worldwide distribution leader. As the industry changed and the needs of our customers changed, we have adapted to address those changing needs. We have expanded our wholesale product line to include new equipment such as copiers, printers, fax, and MFPs from major OEMs. We have also broadened our parts and supplies offering to include additional OEM and compatible lines. More recently, we greatly increased our color offering and introduced new software and solutions”

CopyStar Copiers

Marketing manager Judy Liao explains, “The growth of ACM’s dealer customers includes independent service organizations, independent dealers, authorized dealers, distributors, resellers, exporters, and e-tailers. All customers are provided with the highest level of product and sales support through ACM’s dedicated and professionally trained Account Executives. With the support of over 300 ACM employees worldwide, each customer is assigned a personal Account Executive to personally handle all their needs. This single point of contact maximizes the level of support offered to all ACM clients and enables ACM to establish long term, mutually beneficial relationships with our customers.”

Ordering Process

Opening an account at ACM requires a current resellers permit and completion of a credit application. The application process can be completed online, by fax, by mail or by telephone. The turnaround time, to open a new account is typically less than two days. Once an account is opened, customers can begin to place orders with ACM by calling their Account Executive, faxing, email, instant messaging, or by placing an order through ACM’s ecommerce website.

The ACM online eCatalog provides 24/7 instant access to their extensive online commerce and information site. Through the eCatalog, ACM’s business partners check pricing and availability, place orders, track shipping status, check order history, as well as access the OEM parts and technical manuals.

Within North America, telephone support and account executive aided ordering information is available 8 AM Eastern Time to 5 PM Pacific Time. Orders can be placed as late as for 4:30 PM Pacific Time for same-day shipping. Blind drop shipping is available at no additional cost. Items may be ordered and tracked online 24/7.

ACM’s Mission

ACM Technologies offers global purchasing power from a variety of domestic and international vendors. ACM maintains stringent criteria from their vendors to ensure the highest quality products at the best prices. They understand the reseller’s need for online applications, online ordering, dedicated account reps, nation wide distribution points and same-day shipping. AMC provides a broad product selection, leasing and flooring programs, OEM technical certification, ongoing sales improvement training and over 30 years of experience serving the dealer and wholesaler with outstanding customer service and an ever expanding line of quality products at value added pricing. CEO Stan Lin sums up the company’s overall objective “ACM’s mission has always been to provide the highest quality products for our customers backed up by the highest level of service. We are constantly looking for innovative ways to help our dealers grow and improve their profitability. It is our focus on long term relationships with our customers that has enabled us to be so successful in the marketplace for so long”

Simply stated: ACM is your Best Business Partner

ACM Technologies, Inc.

2535 Research Dr. ,Corona CA 92882

www.acmtech.com • 800.722.7745 • Fax 800.767.9722

Midwest Region • 800.782.7554

Northeastern Region • 803.345.6393

Southern Region • 800.468.6001

South Eastern Region • 888.811.8808

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