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The #1 Sourcing Publication in the Document Imaging Industry
Issue In PDF Format: DECEMBER 2007 ISSUE
Dec 2007 pg 1-50      Dec 2007 pg 51-100
Business Profile:  Copystar   PRINT
Company On The Move: TKH PRINT
 
Featured Articles
Read: Print Management For Beginners by Scott Cullen PRINT
 
Read: Handling The Price Objection by Ann Barr PRINT
 
Read: Maintenance Agreement Guidelines by Ronelle Ingram PRINT
 
Read: New Printer Strategy From Konica Minolta by Andy Slawetsky PRINT
 
Read: Calling For Dollars by Larry McGinnis PRINT
 
Read: Document Access Addressing Client's Messes by Tim Nissan PRINT
 
Read: Profile of Xerox 8850 & 510dp- Part II by Britt Horvat PRINT
 
Read: The Money Pit- Part II by Raymond Cote PRINT
 
Product Showcase: KLE      Press Release   
Free Tech Help PRINT        Advertiser Index    Business Cards             Classifieds       
All Articles are also in Word Document Printable Versions - PRINT

Question: Yes, I've tried many combinations to enter simulation but failed to do so. I also pressed that button followed by 10871087 but to no avail. I then tried to open and close the door, which also failed. Kyocera also failed to give me the right answer to this problem. Maybe some guys out there who encountered this problem can help me.  Thanks to everyone

Answer:  I know this is a basic sounding question, but have you flashed the firmware yet? It sounds as if you have done all the other steps. But the new boards might have been on the shelf long enough to have the old firmware onboard.

Question: Yes I did, that was the first thing I did before doing anything. Most of our problem had been solved by upgrading firmware. But this time it doesn't work. I also checked wire-to-wire continuity.

Answer:  After reading all that you have done and looking at the service manual, this is a rat’s nest of a problem. All the boards work in a different machine. Fuser works in the other machine so the only thing left is the wiring harness which you checked. I only offered the firmware suggestion because it might have been overlooked. Sorry I couldn't be of more help.

Answer:  We had a similar case.  Go into the system menu then go into copy settings. Check the preset limit number.  If it is set to 1, the keypad will not recognize any higher keys and it will give a long beep as a warning.

Tech Tips   pg 1  pg2  pg3  Print Word Document

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