enx magazine

Integrated Transaction Control (ITC) Systems

What additional products can your current staff sell to your dealership’s customer base?  How can you attract new customers to do business with your office equipment dealership? 

Cam Richardson, founder and owner of ITC Systems, understands the needs of the traditional dealer.  “I began my career as a sales rep.  I understand the need to provide a superior product that works and to offer technical and marketing support to aid the dealer in closing the deal.”

CEO Cam Richardson began ITC Systems in 1989.  Richardson made the decision in 1991 to start designing and manufacturing the coin-ops, card readers and keypad accounting terminals that ITC Systems was distributing at the time.  Over the next 15 years, the company has progressively grown to over 50 employees with selling, manufacturing, and support operations in both the U.S. and Canada.   

Cam Richardson, CEO

Whichever cost recovery technology you choose for your MFD or printer, ITC Systems’ full range of unattended point of sale products can build the management solution that is right for both your dealership and your clients.  This product line includes coin-ops, stored value cards, and online accounts to charge for goods and services based on self serve applications such as MFDs, fax machines, printers and more.

“ITC Systems is the international leader in designing, manufacturing, and selling a wide range of cost recovery systems.” Richardson continues, “Coming from a sales background, I require our design and manufacturing team to provide products that meet customer demand and that we can sell with confidence.  The quality of our products, the ease of installation, and their reliability serve as our most effective marketing tools.” 

Richardson continues, “Have you every walked away from a RFQ or formal bid that required a coin, card or other form of charge per transaction capability?  Would you like the ability to sell to hotels, law firms, colleges, libraries and other entities that have the requirement to charge for the use of computers, internet time as well as each copy, print and fax?  You can create new sales opportunities by showing your sales reps how to up-sell your customers with these pay-for-use solutions.”

ITC Systems wants to be your partner in business.  An excellent example of customized, creative selling took place at the Charleston County Deeds and Titles Office.  On top of the copier they purchased, they installed a stored value Smart Card system to charge their title searchers for the use of computers, printers, copiers, microfilm readers and across-counter purchases.  The sale was worth approximately $50,000 and it demonstrates the potential to up-sell to county title offices using ITC Systems’ solutions.

The comprehensive Retail Copy Center Solution represents another great up-sell opportunity for dealerships.  It is ideal for hotels, business centers, and copy shops/stores to charge for and track copying both locally and regionally.  The solution is powered by back-end software which communicates to the card readers on the MFDs and PCs via radio frequency communication.  This solution accepts credit cards, gift cards, and stored value magnetic stripe cards as methods of payment.

The ITC Systems webpage is easy to navigate, providing understandable information on the vast array of products and services offered to the dealer network.  Regional Directors of Sales are available to answer your questions, help write a bid or proposal and customize a system that will allow you to increase the products and services you are able to provide your clients. 

ITC Systems Partner Program provides preferred pricing, technical assistance, special discussion forums and other specialized amenities.  Trial software and a 50% discount on showroom products are available for dealers to experience first-hand the ease-of-use and variety of available options.

Ongoing customer support helps vendors and partners to sell and service all of the products ITC Systems offers.  They provide highly trained personnel to help properly write and interpret (techno-speak to understandable language) bid proposals.  These specialists can make sure you have the right software and hardware to fulfill the client’s needs.  ITC Systems also provides technical bulletins, software and hardware manuals, as well as online support to ensure proper installation and long-term productivity.

ITC Systems customers experience the highest level of end-to-end service and support. Their professional technicians and customer support associates will become part of your selling team.  The ITC Systems website serves as a resource for further information and product details.

ITC Systems has offices in Toronto and St. Louis as well as an extensive network of distributors, dealers, agents and experienced service contractors.  They offer the most flexible and comprehensive payment systems on the market today.

ITC systems . . . Integrated transactions control solutions for tomorrow, delivered to you today. u by Ronelle Ingram

ITC Systems

website: www.itcsystems.com