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Kearns also selected Facilities Manager because of Print Audit's outstanding reputation for providing exceptional support and reliable products. "Print Audit has always mirrored our passion for excellence, both in product and service offerings. While technology can often be viewed as a commodity item, service is what sets our vendors apart from our strategic partners," explained Stewart.

Results

As a result of using Facilities Manager, Kearns has greatly simplified their meter collection process and is now able to automatically collect accurate meter reads from thousands of networked imaging devices at customer sites. This has provided a dramatic reduction in the number of hours needed to complete the collection process.

The accuracy of Facilities Manager has also significantly increased the consistency of Kearns' cost per copy program. "We are recovering an estimated additional 1.5% of service billings that equals roughly $10,000 per month on those accounts using the software," described Stewart. This means that Kearns is enjoying a return on investment of roughly $8,000 each month.

On top of the time and money that Kearns has recovered by using Facilities Manager, the company is finding it to be an invaluable sales and analysis tool. "We are actually able to quicken the sales cycle while delivering extremely accurate analysis to our potential and existing clients," Stewart said; "additionally, Facilities Manager helps us maintain compliance in our accounts as we are notified of new (competing) devices coming onto the network. In one large account, we actually rediscovered almost 200 printers we had thought to be decommissioned."

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