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Issue In PDF Format:  July 2008 Issue
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Business Profile:  International Laser Group PRINT
 
Company On The Move: QPA Trading Company PRINT
 
Past Articles by Writers
Featured Articles All Articles are also in Word Document Printable Versions - PRINT
 
Read: A Conversation with Toshiba's President and COO Mark Matthews by Scott Cullen PRINT
 
Read: What Reps are Saying About Their Jobs by Ann Barr PRINT
 
Read: Something For Nothing by Ronelle Ingram PRINT
 
Read: Are Benchmarks Over Hyped by Tom Callinan PRINT
 
Read: Is Your Service Department Keeping Score? by Jim Kahrs PRINT
 
Read: Case Study - Parker, Hudson, Rainer & Dobbs LLP by Doculex
 
Read: Xerox WorkCentre 4150 - Part 3  by Britt Horvat PRINT
 
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What Reps are Saying About Their Jobs

By Ann Barr 

      "The only thing over which you have complete right of control at all times is your mental attitude." - Napoleon Hill

Think about the power of that statement and how it holds the key to building your positive attitude habits.

A Question For You

How does one sales team - who had their best month ever in March - differ from a sales group that says:  "The economy is terrible and people are not buying" ?

Right there, you just read it - attitude  is number one.  When people constantly tell themselves that "things are bad" and "people are not buying," they reinforce these beliefs and spread it to others.

Have you ever seen or heard a group of people talking about the rejection they are getting and repeating negative experiences?  If you witness this, do yourself a favor and walk away.  Negativity can be contagious.

Success Story

One of my clients, a wholesaler, has been in business for more than ten years and their track record is excellent, but in March the company had their best month ever.

Why were they so successful?

Because this sales team was (and is) so successful, I spoke with each rep individually and asked:  "Why do you think your sales were so good in March?"

Their answers were very interesting.

One person said:  "Support.  The support we get from management is tremendous."  (This is one statement I hear from nearly every successful sales team.)

Another said he has been very successful finding more business in existing accounts.  He asked questions to uncover more needs.  Result:  Companies that were already buying, either increased their orders or began buying additional products.  (In this industry, customers often put a company in a niche and don’t realize they can purchase a variety of different products from the company where they have only been buying one item.)

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