ACM Technologies ACM Technologies, Inc. has been working together with the independent dealer channel and imaging supply resellers since 1989. ACM is a national distributor of OEM equipment, parts and supplies for Copystar, Konica Minolta, and Toshiba. ACM also manufactures and distributes one of the largest selections of aftermarket products, including premium laser cartridges, remanufactured inkjet cartridges, and compatible copier toners. With four distribution centers across the United States, ACM offers you high product availability, fast delivery, online ordering, blind drop shipping, competitive pricing, marketing support, hardware training and technical support. All facets are provided with exceptional customer service. ACM just finished celebrating its 20th anniversary last year. Despite continued challenging economic conditions, ACM and many of its customers actually experienced strong growth in the past year. Ben Lin, ACM Vice President, explains, “The growth of Managed Print Services within the industry, as well as the continued emphasis on reducing printing cost and conserving the environment, has led to increasing demand for aftermarket cartridges. As a response to the needs our customers have expressed, ACM has greatly enlarged the number of compatible products we are offering.” ACM believes that product quality is the key to maintaining the highest level of customer satisfaction. “Our remanufactured cartridges only utilize virgin cores with the highest quality components. Each cartridge is individually tested prior to packaging. Our color laser cartridges utilize superior quality color toner that has been individually matched and tested against the imaging unit to ensure the sharpest, most consistent and most accurate color prints. All ACM compatible products meet or exceed OEM product specifications for yield, output quality, and performance.” Ben Lin continues, “All cartridges offered by ACM are backed by a 6-month warranty against manufacturing defects. If there is a problem, ACM pays for the return freight charges and offers a replacement or full refund. ACM’s color and monochrome product users have a 99+% satisfaction rate.” ACM’s ability to provide high quality products at competitive pricing stems from its two decade history of international manufacturing affiliations and importing expertise. The connections ACM founder Stan Lin has made over the years enables ACM to work with the most reliable manufacturer for each of the products offered. In addition, by integrating each manufacturer with ACM as a trusted partner and not just another vendor, ACM ensures a constant flow of superior products for resellers, as well as a rapid introduction of the newest toner cartridges. Moreover, by consolidating the purchasing power of all its resellers, ACM has access to an extremely competitive pricing structure. These savings are in turn passed along to ACM’s customers. “We are constantly reviewing the needs of our customers and identifying new products that can help our resellers be more successful in the marketplace,” Ben Lin explains. “Today’s supply resellers express a need for compatible, economical, quality ink jet cartridges. ACM has done its homework. This month, we are launching a new line of remanufactured inkjet products; it will cover the most popular printer models for brands such as Hewlett Packard, Dell, and Lexmark. We understand the special manufacturing requirements needed to provide consistent inkjet products; ACM can support this with its top quality and yield guarantees. Our long term knowledge of compatible manufacturers enabled ACM to bring to the marketplace inkjet products we are sure our resellers can offer with confidence.”  ACM Provides: • Selection and availability • Authorized distributor of: Toshiba, Copystar, Konica-Minolta • OEM parts and supplies • Compatible supplies and parts • Quality guarantees • Aggressive pricing • Volume incentive program • Bulk discounts • 50%+ savings over OEM • 150,000 sq ft of warehousing • 4 USA distribution locations • Blind drop shipping • Private label • Email specials and new product launches • Custom marketing program • Technical support & training • World class customer care To help your business grow, ACM has developed a set of marketing tools that will supercharge your sales and marketing efforts. The easy-to-use marketing materials help resellers increase their selling power. ACM offers preprinted catalogs that can be given to your customers. These high quality full-color catalogs list all of ACM’s premium cartridges and retail pricing. They do not include any ACM logo or branding. The reselling dealer can customize the catalogs with their company’s logo and contact information. In addition, ACM customers have immediate online access to customized electronic catalog files available for downloading. eCatalog offers: • Online Ordering • Easy Product Search • Check Real-time Availability & Pricing • View Order History & Shipping Confirmation • Download Catalogs & Free Marketing Resources • View New Products & Promotions ACM has over 150,000 compatible cartridges in stock at all times in their four locations. Resellers can utilize ACM’s warehouse and logistics services and ship products directly to their customers at no additional charge. By using ACM as an extension of your business, you can reduce your overhead, inventory, warehouse staff and shipping material costs. Ben Lin continues, “Our strategically located distribution centers means that we can get products out to customers faster and cheaper. Most orders placed before 4:30 PM local time are fulfilled and shipped the same day. Transit time to 95% of the U.S. is 1-3 days at ground shipping rates.” In addition to its compatible offering, ACM is also a powerhouse in the OEM space. ACM carries a complete line of genuine OEM equipment, accessories, parts and supplies. Additionally, ACM will help the reselling dealer with marketing support, leasing, training, certification and technical support. Through their strong vendor relationships, ACM is able to provide you with the most popular products at very competitive pricing. ACM Technologies is proud to be the largest national authorized distributor for Copystar, Toshiba and Konica Minolta. For 20 Years, ACM’s entire business is built upon providing the quality products, services, and support that will enable its business partners to succeed in the marketplace. ACM’s extensive line of OEM products and compatible parts and supplies, real time website inventory and ordering, eCatalog, marketing material, emailed specials, call center, technical support and exceptional customer service will enable ACM and your dealership to succeed together. Ben Lin sums it up with the following, “ACM’s goal is to be your best business partner. We are 100% committed to the growth and success of your business. We believe that our success can only come after your success.” ACM’s mission is to enable their business partners to succeed by delivering quality products and services. With ACM, you can count on: Broad Product Selection and Availability – ACM delivers a broad range of imaging supplies, equipment, and parts, including high quality compatible toner cartridges from ISO 9001/14001 certified manufacturing facilities as well as a complete line of OEM products. Logistical Services – With 150,000 square feet of warehouse space, ACM utilizes their 4 distribution centers to handle your order with the utmost care, ensuring swift and accurate fulfillment. ACM offers blind drop shipping of products directly to your customer at no additional charge. Customer Service and Support – You can count on ACM’s world-class customer service and support staff to assist you with live technical support, order confirmation, tracking, and hassle-free returns. ACM is committed to being your best business partner. Substantial Cost Savings – ACM’s vendor relationships and buying power allow them to pass on significant savings, reducing your cost and improving your business overall. USA Corporate Headquarters   2535 Research Drive Corona, CA 92882-7607 Phone: (951) 738-9898 or (800) 722-7745 Fax: (951) 273-2174 or (800) 767-9722 www.acmtech.com email: askacm@acmtech.com   MID WEST DISTRIBUTION CENTER: 760 Oak Creek Drive Lombard, IL 60148 Phone: (800) 782-7554 Fax: (800) 782-9008   NORTHEAST DISTRIBUTION CENTER: 6 Industrial Drive South Hadley, MA 01075 Phone: (800) 345-6398 Fax: (800) 447-0546   SOUTHERN DISTRIBUTION CENTER: 8754 Westpark Dr. Houston, TX 77063 Phone: (800) 468-6001 Fax: (800) 200-5088 International Locations China, Hong Kong, Malaysia, Japan Taiwan, Singapore,