Image Star Image Star has an 18 year history of being the leading wholesaler of Hyperion Premium Imaging Supplies and OEM imaging products.  Image Star also offers their resellers immediate access to over 5,000 office supplies, which are available for same-day shipping to their customers.      Image Star provides: • World Class Customer Service * Overnight delivery at standard ground rates * Late business hours from 8 am- 8 pm EST * State-of-the-art website features * Personalized service * Go Green waste reduction program * Prepaid freight on return of empty cartridges * Paperless tracking, invoicing and payment available • Hyperion Compatible Imaging Supplies * 100% performance guarantee * OEM equivalent yield and print quality * Full one year warranty * ISO/IEC 9001, 19752 and 19798 Quality Processes * ISO 14001 Environmental Management Standards * ISO/ICE 24711 Color Inkjet Standards * STMC packaging integrity and yield * Free private labeling • Dealer Based Technology Platforms * i.s.Connect™ customized turnkey website solution * MWAi Print Solutions partnership * Customized blind-drop shipping packing lists   “We are a big company with a small company feel.  Our account managers have the ability to provide one-on-one support and customize programs that best serve their customers.  Each sales professional has the ability and expertise to make decisions. We are always looking for better ways to serve our resellers,” explains Kelly Munro, Image Star’s Sales Director.   “We enable our customers to be successful.  Our goal is to provide the industry with knowledge, products, timely shipping, marketing tools and Web-based infrastructure to enable our resellers to increase their sales and profitability.  Image Star’s newly launched i.s.Connect™ provides a Web-based eCommerce site and MPS Print Solutions that enables every dealer to successfully compete with mega resellers and OEMs.”      Kelly Munro continues, “Through i.s.Connect™, Image Star is providing resellers with: • A customizable eCommerce site • A scalable Managed Print Program • Seamless integration with private supplier networks • Nationwide service contracts • An expansive product line   This personalized service, with a can do attitude, is rare in today’s world of mergers, mega dealers and computerized Internet buying.  Knowledge, trust, technical support and 100% customer satisfaction guarantees are the backbone of Image Star’s longevity and continual growth.”   “We are very excited to be able to offer our customers a turnkey, full service eCommerce website.  i.s.Connect™ enables Image Star to help independent dealers, larger corporate accounts and OEM operations maximize their MPS and standalone consumable supply and data media sales with a minimum of cost and effort.”   An intricate part of i.s.Connect™ is a state-of-the-art template-based, dealer-branded, customizable website with an online store providing secure full shopping cart buying features.  Each dealer can easily customize their site with logos, color schemes, marketing material and company messaging.  Dealers can select which specific categories they would like to offer, including Hyperion Brand and OEM ink and toner. Each dealer has the option to include any portion of over 30,000 office supplies for instant shopping cart buying.  Resellers can set customer specific pricing, percentage base pricing and define shipping charges.      The dealer’s customers will be able to: • Access immediate ordering of over 30,000 office products • Password sign-on to a secure ordering site • View and receive customer specific pricing • Ship to pre-saved or new addresses • Create and save a customized supply closet with frequently ordered items • View order history and customized pricing • Automatically receive email order confirmations • Track orders and shipping status Initial set-up and ongoing assistance of this easy to initiate and use eCommerce website will be aided by the Image Star IT professionals who are available for technical help and marketing support.  Kelly continues, “Our goal is to help the dealer expand their selling opportunities. The i.s.Connect™ system is set up to show instant comparisons between the Hyperion and OEM products. Item numbers, cross references and immediate cost savings are automatically provided.” As an added marketing tool, Image Star provides template-based advertising material so the local dealer can easily customize and disseminate high quality professionally designed marketing material.  Customized pricing for dealers can be included on your advertising pieces.  This can be extended to Image Star’s exclusive Ultimate Blind Drop Shipping Program which allows their resellers to make a personalized statement with each supply delivery.  Your company’s logo and two specialized messages (header and footer) can be prominently displayed on each packing slip.  This free, exclusive customized logo program is available to every Image Star reseller who receives next day delivery, while paying for standard ground freight.   You and your customers can Go Green with Image Star’s Hyperion Premium Imaging Supplies.  The positive environmental effect of offering a green alternative to your customers will increase earth sustainability by helping to lessen the 350 million empty toner and ink cartridges that are currently being thrown away into landfills.    Founded in 1992, Image Star has a history of taking care of business, by providing all of their customers’ supply needs.  “Image Star’s continued success is based on our strong commitment to our customers.  We listen to their needs and develop our service offering to meet the current demands of the marketplace.  The i.s.Connect technology platforms increase eCommerce presence and support managed print initiatives,” says Jeff Johnson, Image Star President. As end-users demand lower costs for office printing, it is essential for dealers to partner with a company that provides competitive pricing of quality supplies. Image Star’s new i.s.Connect program expands the supply management process.  Charlie Antell, Director, Business Development of Image Star, explains, “Our partnership with MWAi creates a comprehensive MPS solution for the dealer and the end-user.”   Charlie Antell continues, "We are very excited to play a significant role in this industry's first national field MPS service. Image Star's 18 year track record of top notch customer service and superior Hyperion compatible supplies with unsurpassed reliability will increase the dealer's ease when creating a profitable MPS program. Our new i.s.Connect™ Program is an eCommerce web portal providing high quality printer supplies and automated supply ordering process for dealers and resellers." i.s.Connect™ MPS Print Solutions and MWAi partnership increases the dealer's profitability and customer satisfaction by offering: • Dealer controlled supply website option • Print assessment and remote monitoring • Service and supplies with automatic order creation • National field service • Scalable programs to fit every MPS dealer strategy • Help desk support Dealers are invited to visit the Image Star booth #341 at ITEX to view a demonstration of i.s.Connect™. Additionally, see the full line of Hyperion and OEM supplies, learn about the Go Green with Image Star recycling program and meet the knowledgeable Image Star service professionals who are ready to partner with your company for increased profitability. Contact Image Star 35 Philmack Drive, #A200, Middletown, CT 06457 888.632.5515 Fax 888.635.7479 www.imagestar.com  www.hyperionsupplies.com email: sales@imagestar.com