Last month, we explored the Fault Codes of the DC250 style. This
time we'll hit on some of the goodies available to us from the
"User Tools" and also the much deeper UI Diagnostic capabilities.
Fortunately for everybody, this machine allows most of the
procedures and tests to be run from the UI (User Interface) /
Control Console without any special software. This is the way a
good machine should be. This month we'll do a general overview of
the diagnostics and how to get to stuff you'll need.
The "Machine Status" Button:
The "Machine Status" button near the lower left of the control
panel gives folks access to the following stuff:
Machine Information (includes serial number, machine
configuration, a paper tray status chart, & software versions)
Billing Meters
Print Report / List (basic reports like job status, copy mode
settings, print mode settings, or scan mode settings)
Consumables (a list of customer replaceable consumables and their
statuses)
While the current fault code or message is normally displayed on
the upper left corner of the screen, you may want to also view a
Fault History Report to see what faults have been going on lately.
This can be done by pressing the "Machine Status" button. Then
touch the "Faults" tab. A button will show up which will allow you
to print out the "Fault History Report".
System Administrator Mode:
This password protected mode allows the key operator or
administrator more access to things like default settings. To get
into System Administrator Mode:
For DC240/242/250/252/260: Press "Log-in/out" and enter the
password (the default is '11111' (five 1's)).
For WC-7655/7665/7675: Press "Log-in/out" and enter the user name
"admin" followed by the password (the default is '1111' (four
1's)). If the default password does not work, you'll need to ask
the customer for the new password.
Once you're in the System Administrator mode, you'll see a menu
with 4 choices:
System Settings (This choice's submenu is covered later)
Setup Menu (Paper Tray Attributes settings)
System Administrator Settings (Login ID, Administrator Password, &
Maximum Login Attempts)
Login Setup / Auditron Administration
System Settings brings you to a submenu: Common Settings, Copy
Mode Settings, Scan Mode Settings, & Network Controller Settings.
If you choose "Common Settings" you'll see a nice long list of
choices:
Machine Clock / Timers
Audio Tones
Screen Defaults
Paper Tray Settings
Image Quality Adjustments
Reports
Maintenance / Diagnostics (in System Admin Mode, two choices
appear: "Initialize Hard Drive", or "Delete All Data". You'll see
later that this submenu has a much wider range of choices from
"CE" mode / UI Diagnostic Mode.)
Watermark
Other Settings
UI Diagnostic Mode
(also called "CE Mode"):
CAUTION: I think it is very important to caution anyone who might
read this, that the UI Diagnostic Mode is for experienced
technicians
changing settings or running internal tests on these
machines without an in-depth understanding of what you are doing
can cause serious problems or even damage to the machine, and can
also be dangerous for the person running the tests. Do not use the
information presented here unless you are willing to take 100%
responsibility for your actions.
The process for getting into the UI Diagnostic Mode depends on
exactly which model you're working on. For DC240/242/250/252/260:
Hold down the '0' button for 5 full seconds and then, while still
holding the '0', press 'Start'. A prompt for a password will show
up (the "CE Access Number" screen). Use the default password
'6789' followed by 'Confirm'.
For most WC-7655/7665/7675's (some early ones work like the DC250
above
also probably true for the 7755/7765/7775): Hold down
together '*', '#', & 'Stop' until the password prompt shows up.
Then use the '6789' default password followed by 'Confirm'. Next
press the "Log-in / Log-out' button.
Once you're in UI Diagnostic Mode, choose 'System Settings', then
choose 'Common Settings', followed by 'Maintenance / Diagnostics'.
Here you'll find the most important menu. We'll talk briefly about
each of the menu items afterwards.
Here are the
things you'll see:
Software Options (Allows an OEM rep to install upgrades for the
machine using passwords provided by the OEM using the machine's
serial number to generate the password. If a machine has options
installed, make sure to keep a backup of all passwords for that
machine's options.)
Print Test Patterns
MAX Setup (for color registration setup, etc.)
Initialize Hard Disk (Warning
Don't use this without a full
understanding of what the procedure will do. You'll need to have
the full Service Manual on-hand. This will reformat partition 1,
eliminating all fonts & Job Templates)
NVM Initialization (Warning
Don't use this one either without a
full understanding of what the procedure will do. You should only
use this stuff if you have the full Service Manual with you.)
Component Control (Allows you to test Input & Output Components.
You will need a list of what each Component's Control Code is to
use this.)
Sub System (Has a submenu choice: "Belt Edge Learn
" necessary for
whenever the IBT Belt is replaced)
Delete All Data
NVM Read/Write (Allows you to change NVM [Non Volatile Memory]
settings. You will need a list of what each NVM Setting Code is
before you can make use of this.)
Registration (Registration of the image on the paper) Adjustment /
Others (Has a submenu with two choices: "Machine ID / Billing Data
Settings" & "Initialize HFSI Counter")
This article will be continued on the next issue.
Britt works for The Parts Drop. Visit their website
www.partsdrop.com for more
information.
