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HP LaserJet 4200 Series– Duplex Printer Error
Recently, LPI Technical Support has identified a reoccurring print
problem with the 4200 series printers with duplex option
installed.
It has been identified the HP 4200 Series printers will perform as
expected, without error when processing simplex print jobs but may
lock up with “processing job” when printing the second side of a
duplex print job.
The duplex print error is linked to a broken stop plate in the
rear of the paper tray. This stop plate is responsible for
activating the paper size fingers which determines paper size
within tray.
Unfortunately, the printer does not display a paper jam or printer
error when this occurs. To best diagnose this problem, LPI
Technical Support suggests inspection of stop plate on paper tray.
Replacement of tray (RM1-1088; HP 4200/4250/4300/4350 500 Sheet
Paper Tray) is necessary where stop plate is broken.
*This Tech Tip is contributed by Laser Pros. Visit
their website
www.LaserPros.com or email any
question to
marketing@laserpros.com. |