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 Business Profile

Arlington Industries

Arlington Industries was founded in 1972 as a small distributor of toner in the Chicago suburb of Arlington Heights, Illinois. Four decades later, Arlington is a recognized leader in the industry offering over 10,000 products including OEM and compatible color and monochrome, inkjet and ribbon supplies. Arlington has recently expanded distribution to include new and factory refurbished copiers, printers and MFPs. Five strategically placed distribution centers enable same day shipping, and one to two day economical delivery to anywhere in the United States.

With a company philosophy emphasizing customer relationships, each customer is assigned a personal sales representative who is responsible for understanding and caring for their individual needs. As an added benefit, Arlington also offers bi-lingual Spanish-speaking sales and customer service reps. Each representative receives ongoing and extensive product training on equipment and supplies and has immediate access to the ever changing availability of cross-referenced and compatible products.

Renowned for its unique blend of industry seniority and 21st century business savvy, Arlington is recognized by their customers as a valued business partner, which always supports their long-term buying needs. The growth of Managed Print Services has expanded the requirements of supplying dealers with MFPs, copiers, printers and fax machines making Arlington your full service, office equipment one stop wholesale supplier.

Arlington's breadth and depth of product mix is superior, making it one of the industry leaders for compatibles and hard-to-find products. All of Arlington's compatibles carry a 100% guarantee and are manufactured to perform equal to, or better than the OEM equivalent. Arlington also offers ribbons, magnetic tape, labeling and laminating supplies, shredders, imaging machines and other office equipment essentials.

The growing competition in the compatible marketplace has shifted Arlington's focus on educating its customers with new progressive selling tactics, and cutting edge marketing strategies. Arlington's growth and success can not only be measured by its reliable sales support, but its core is measured by the success of those they support, i.e. the dealers. Therefore, it's vital to provide educational resources for resellers because it helps them to better understand the true value of using compatible equipment in today's market.

Some of the marketing and educational collateral that Arlington provides for its customers include appropriate answers to questions often asked by end users, reassuring them of the value, safety, yield and ecological appropriateness of using compatible products. Also available are tips on how to evaluate the quality and purchasing strategies when choosing a wholesale or retail supplier of compatible supplies.

                                                              James Brennan - Vice President of Sales and Marketing

James Brennan, Arlington's Vice President of Sales and Marketing has an extensive sales background in the office equipment industry and understands the machine side of the business. "A successful transaction requires a sales expert that matches a customer's needs for machines, accessories, and supplies delivered at a competitive price." As a distributor of Brother, Canon, Copystar, Hewlett Packard, Lexmark, Kyocera-Mita, Samsung, Sharp, and Ricoh; Arlington can fulfill a wide variety of today's reseller's equipment and supply needs.

"In today's MPS environment, retail servicing and sales dealers have many more equipment and supply opportunities than in the past. In many cases it is the MPS dealer that has the ultimate control of the brand, model of hardware and supplies their customers use."

"We make it easier for the reseller/servicing dealer to be able to expand their product offering, without any need to increase their inventory. We can provide all of the new or factory refurbished equipment, accessories and OEM or compatible supplies to be drop shipped from one of our five regional distribution facilities in Chicago IL, Atlanta GA, Los Angeles CA, Philadelphia PA and Charlotte, NC. We are able to provide economical one or two day shipping to 95% of the continental United States."

Unlike many other companies, that offer products to both the retail and wholesale side of the office equipment industry, Arlington only sells to resellers, never end-users. These include computer supply specialists, retailers, contract stationers, office product dealers and value-added remanufactures/resellers. Only registered Arlington resellers have access to their pricing and products. Arlington also works directly with select, premier, industry focused buying groups. Buying Group members are able to maximize their purchasing power through these valuable relationships.

Many resellers also take advantage of Arlington's monthly email specials. When Arlington negotiates a special, limited time offering, they pass the discount onto their resellers. If you're not receiving Arlington's special money saving emails, sign up at www.arli.com  or ask your Arlington sales rep to include you on their email list.

Arlington understands the small to medium-sized resellers would rather be creating new business opportunities than writing advertising material and email blast specials. As a value added service; Arlington provides easily customizable advertising templates and e-mail initiatives in a "retail" format. When Arlington sends an email advertising a short term special; the resellers can simply add their own company name and logo, customize their desired retail price and send it off through their dealer's email customer list.

When one of your retail customers take advantage of the email special, you can call your dedicated Arlington sales rep Monday through Friday 8AM to 8PM EST or use Arlington's 24/7 e-commerce site to place the order for same day blind drop shipping.

Arlington is aware of industry efforts to provide environmentally responsible alternatives. They offer a Green Cartridge Recycling program. You can sign up on line and begin saving money and improving the earth's sustainability. Arlington will credit your account for specific cartridges you recycle. They also offer free shipping boxes for product recycling. The CO2 emissions from the production of a new cartridge are almost 2.5 times greater than that of a remanufactured cartridge. Using Arlington compatible supplies saves your company and customers money and helps save the earth.

Jim Brennan and the entire staff invite ITEX attendees to visit the Arlington booth 554 at ITEX show in Washington DC, March 22-23. Take a look at the extensive listing of products offered in the new 2011 National Pricer Catalog, sign-up to receive Arlington's email specials, review the new products, hardware and superior quality compatibles. Take advantage of the special ITEX discounts and talk with the knowledgeable Arlington professionals who can answer your questions and explain the advantages of partnering with Arlington for all your wholesale product business needs.

Forming a new partnership with Arlington is as easy as calling 800.887.3040 or going on line to www.arli.com, and following the "Establish an Account" link. This simple first step will begin your journey to reaping the benefits of partnering with a world class organization. Arlington has a four decade history of a proven ability to provide the reseller with knowledgeable product support, value added pricing, and one-stop shopping for all their needed office equipment supplies and hardware. Join the thousands of resellers who depend on Arlington as their first choice for supplies, equipment and support.

Contact Arlington Industries, Inc. Corporate Headquarters

1616 S. Lakeside Dr. - Waukegan, IL 60085

Toll Free: 800-887-3040 - Fax: 847-689-1616

sales@arli.com - www.arli.com

Distribution Centers in: Illinois, Georgia, California, Pennsylvania, North Carolina

 
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