P4014 and P4015/4515 Printer Series - Error
"Clearing Paper Path" After Firmware
firmware upgrade, the error message Clearing
paper path is displayed on the printer control
Perform the following
procedure to upgrade the firmware:
the additionally installed tray from the
2. Then perform an upgrade.
After you have sent the file to the printer, you
have to wait at least 30 minutes until the
update is completed. (The maximum time
experienced was nearly 45 minutes.)
printer will display if the RFU is finished.
4. After that, you have to power off the printer
manually and restart the printer but without the
After the printer reboot, you will
see READY displayed.
5. Power off the
printer again, and add paper trays and power on
Now you have the latest firmware
file installed and the printer will not display
a Clearing paper path error.
the firmware upgrade, the message appears again
on the printer control panel, we have to remove
all the additional accessories installed on the
printer and then install them one by one and
power cycle the printer. The printer will come
to ready mode after all the additional
accessories are removed from the printer. After
re-installing the accessories (one at a time)
and rebooting the printer, we have to check with
which accessory the message Clearing paper path
occurs and we have to replace that accessory.
With the other accessories the printer will come
to ready mode.*This Tech Tip is contributed by Laser Pros.
*This Tech Tip is contributed by Laser Pros. Visit
www.LaserPros.com or email any