Wholesalers
should know: Plus Supply International has the inventory in stock,
today, to meet any high-quantity demands. “Recently, a customer
called in who needed 1,600 pieces of toner,” said Moses Friedman,
“And we had it in stock for him. That’s just an example of the
quantities we keep in stock.”
In fact, Plus
Supply (started in 1979) keeps their 60,000-sq.-ft. facility stocked
to the rafters with full lines of OEM copier and fax machine
supplies, so you don’t have to. Simply send Plus Supply your
monthly usage forecast of OEM toner, cartridges, developer, and
drums, and they will send out your shipments as you need them.
Or, if you
need large quantities of products to go out today, that is no
problem—orders made at Plus Supply before 2 p.m. EST go out the same
day, regardless of the size of the order. “Our main strength is
that nine out of 10 times we have it in stock—when you need it, we
have it.” says Michael Schlesinger, company president.
Also, they
pride themselves on keeping competitive prices in a competitive
industry. Schlesinger adds: “That’s why we call ourselves PSI—we say
that it stands for Price, Service, and Inventory.”
So, if you
can’t find it in bulk anywhere, perhaps you should contact Plus
Supply International. It could mean the difference from meeting
customers’ all-but-unreasonable demands—and not.
OEM Product Lines
While Plus
Supply does have some supplies for printers—including wide-format
printers—the majority of their inventory consists of full lines of
copier and fax machine supplies.
If you need a hard-to-find item or are in search of something
recent, Plus Supply’s meticulously organized, in-depth inventory
could be the resource you are looking for.
Brands of
high-end machine supplies they carry include (but are not limited
to) Toshiba, Panasonic, Canon, Ricoh, Konica Minolta, Kyocera Mita,
RISO, Sharp, Muratec, and Lanier. Plus Supply carries many full
product lines from each manufacturer, along with in-stock
capabilities of toner, cartridges, drums and developer products.
All in all, Plus Supply carries over 2,000 sku’s.
Other supplies
for copier and fax machines can be found at Plus Supply, such as
ribbons, refill kits and microfiche toner for some lines. Sign up
to see their Inventory Stock List at www.plussupply.com and
view online what they have available daily.
Plus Supply
has developed direct relationships with OEMs, allowing it to have
the buying power to be competitively priced and well stocked on
inventory. What’s more, Plus Supply only carries genuine, OEM
product. “We have an impeccable reputation,” says Schlesinger.
“All of our product is 100% OEM product.”
Supplies Plus
Customer Service
Plus Supply’s
customer service philosophy is based on honesty.
“If we don’t have it, we don’t say that we do. We tell it like it
is,” says Schlesinger. “A lot of times this business is based on
quotes. I only quote what I can deliver on today. So, when the
order comes in, it gets delivered.”
Also, Plus
Supply has implemented a triple-check strategy that ensures
customers receive exactly what they ordered.
The triple-check system works like this: The sales department takes
the order and checks to make sure it matches a customer’s PO. Then
the order is entered into the system. After data entry, an office
member double-checks the order that has been placed. Lastly, before
the order is available to ship, the order is checked by a third
person to make sure the right product made it onto the pallet.
“We have a
zero tolerance as far as mistakes are concerned,” Schlesinger says.
“Our orders are very detailed, so to speak. We can ship $10,000 of
product and it could be 20 of this, 12 of this—you know, 40
different sku’s. Sometimes, it could be $100,000 and it could be
200 different sku’s.”
“So, we work
very hard up front so that there are very few mistakes—so we don’t
have to deal with that later, he adds. “You know—wrong item, wrong
location; some of our customers have multiple locations, so
everything gets triple checked.”
Plus Supply
History
A lot has
changed with Plus Supply in the 26 years since its inception. Not
only did it change its product to continue the success, but its
customer base as well.
Plus Supply
was started in 1979 as a stationery supplies vendor, at the time
selling to end-users. Then, as the market progressed, Staples and
Office Depot became dominant fixtures. “You just couldn’t compete
with them,” Schlesinger says.
That’s why, in
1989, Plus Supply changed the business to selling imaging supplies.
But that’s not all—they also decided to transform their business
model. They began selling imaging supplies to the large wholesalers
that once supplied them with their stationery supplies. This was
their niche: While the larger stationery suppliers already had
their paper, pen and organizer markets nailed down, the OEM imaging
supplies market was still growing.
This change of
industry focus paid off. Today, Plus Supply is one of the largest
distributors of OEM supplies in the U.S. Their business spans the
national markets as well as addressing solutions of large
import/export needs. With almost three decades in business, Plus
Supply has built relationships with OEMs that may account for their
buying power, which leads to a large inventory of competitively
priced goods.
Plus Supply
Future Development
In the future,
Plus Supply hopes to continue its growth over another 25 years. To
do that, they will look into expanding into the western United
States with more shipping locations and warehousing that will
accommodate large volumes of inventory across the U.S.
Along with
their physical growth, Plus Supply looks forward to continuing its
relationships with current customers and watching them grow, as well
as developing long-lasting relationships with new customers. They
will continue to attend tradeshows and advertise in trade
publications to promote development.
Their
marketing strategy is to remain the number-one option for U.S.
imaging supplies wholesalers who need large volumes of product
shipped out today, or on a monthly forecast to meet their individual
needs.\
Quick
Contact:
Plus Supply
International
845-371-1616
www.plussupply.com
