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Overview
ACM Technologies, Inc. was founded in August of 1989 in Yorba Linda,
California. Originally, the
company handled customer sales and service from a small office and
warehouse in Yorba Linda, and the focus of the organization was on
the distribution of copier supplies in the United States. Since
then, ACM has expanded its targeted markets and business channels to
service the global business equipment industry as both a distributor
and as a manufacturer. Though the focus still includes copier
supplies, it has grown to also now include equipment, supplies,
photoreceptors and parts; for copiers, facsimiles, printers and
multifunction devices.
From our small beginnings in 1989, ACM Technologies, Inc. is now
widely known in the industry as a world class distributor and
manufacturer - providing a wide range of OEM and aftermarket
supplies and parts to the industry. ACM’s 90,000 square foot
corporate headquarters located in Corona, California includes a
70,000 square foot distribution center. An additional 40,000 square
feet of warehouse space is located throughout our US branch offices
in Illinois, Massachusetts and Texas. ACM has also successfully
expanded into International markets throughout the world, with
strategically located manufacturing facilities, distribution centers
and sales offices to support the global marketplace.
ACM’s geographic
expansion has been matched by an equally aggressive movement into
new product and customer segments. For example, in 1989 the customer
base was comprised primarily of ISOs, or Independent Service
Organizations. Today, ACM serves small, medium and large customers -
including dealers, distributors, rechargers, resellers and
exporters. ACM has also developed specialized business
functionality, like our eCatalog, to ensure our continued success in
both new and traditional business channels.
Business Values
Throughout the course of our development, we have strived to adhere
to the following core values for our organization: Integrity
- The foundation of our business is built on integrity. We work hard
to conduct all interactions with customers, vendors, suppliers, and
employees with integrity and mutual respect. Teamwork - ACM
has gained remarkable global success in a brief period of time. This
success is primarily the result of the dedication and teamwork of
our employees, and we promote and support a diverse, yet unified,
team. Importantly, we work together to achieve our common goals.
Employees - We view every employee as an integral member of the
ACM team. We continue to invest in the development of our employees,
and we strive to provide a professional, challenging and rewarding
environment for them to work in.
Corporate Structure
By 1992, ACM
Technologies, Inc. quickly provided products and services throughout
every major region of the world through a series of strategic
acquisitions, mergers and partnerships. ACM also established an
International Sales Division in the corporate headquarters to serve
countries without a dedicated, in-country operation. ACM can easily
move product throughout the four corners of the globe, and we can
source and manufacture products from the best available
organizations to meet your business needs.
Products
ACM Technologies, Inc. sells a wide range of OEM and aftermarket
supplies and parts for copiers, printers, facsimiles and
multifunction devices. ACM is becoming widely recognized among
purchasers for consistent quality and high performance in its entire
product line. Our aftermarket product selection is extensive and
includes photoreceptive drums, toners and developers; and a broad
selection of parts to support the major OEM brands. We choose world
class raw materials and premium products to support the requirement
for OEM level performance. Our factories manufacture a wide array of
products including OPC drums; upper fuser rollers; lower pressure
rollers; cleaning rollers; cleaning, wiper and doctor blades; feed
components; and lamps. Our toner filling facilities are located in
the Far East, and provide us with both dual component and mono
component based toner products for our customer base. All
aftermarket products distributed by ACM are tested to deliver
consistent, OEM caliber product performance at a low cost for our
customers.
In addition to our full line of aftermarket products, ACM
Technologies, Inc. is a national authorized distributor of Copystar
(Kyocera Mita), Konica Minolta and Toshiba products in the United
States. Through these OEM relationships, we are able to provide our
customers with the latest products and information to keep them
current and competitive in today’s fast paced marketplace. We
maintain significant inventory levels of equipment, accessories,
supplies, and parts to support your time vital requirements
for copiers, printers, facsimile and multifunction equipment. In
addition to supporting our customers’ needs for copiers, printers,
facsimile equipment at competitive prices; we also support their
technical, maintenance and operational needs with parts and supply
products to help them maintain and run their equipment.
Compatible Copier Toner
We select premium raw materials from world class suppliers to ensure
premium product performance. These toners are designed to “meet or
exceed” OEM specifications and deliver consistent image quality. Our
low cost of manufacturing processes can result in savings of 20% to
40% and more on your monthly consumable expenditures.
Our compatible toner packaging offers product protection, while
presenting a consistent and professional “look and feel” to the
products. ACM compatible toners are easily identifiable by the
customers… yet do not promote the ACM name or logo to your customer
base.
genesis™ OPC Drums
The state-of-the-art processes, substrate material and coatings of
our organic photoconductors (OPC drums) allow us to deliver products
that are manufactured to exacting standards. Our performance
characteristics are established to deliver consistent, high quality
images throughout the life of the product. With our ISO certified,
fully automated manufacturing processes, we can easily fulfill large
orders to meet your remanufacturing needs. Genesis™ brand OPC drums,
like all ACM aftermarket products, are tested to “meet or exceed”
OEM caliber product performance at low cost for our customers.
Stringent quality control procedures, utilizing sophisticated
sampling techniques, help ensure our customers receive complete
satisfaction with every drum they purchase.
Extra Long Life Laser Toner Cartridge
Our new, Extra Long Life Laser Toner Cartridges were designed
to meet the needs of both our customers and their end-users. Every
cartridge in our Extra Long Life line-up delivers a minimum
of a 30% increase in yield versus standard OEM cartridges. This
results in “cost per print” benefits for you and improved value for
your customers. This performance gain is achieved by remanufacturing
each cartridge with new key components that are developed to work
together: a high yield photoreceptor, advanced high yield toner,
wiper/doctor blades and rollers. The wiper and doctor blades are
meticulously designed and manufactured to deliver excellent
performance and long life. The toner has been “matched” to the
performance characteristics of these internal components to ensure
excellent image quality and consistent product performance
throughout the life of the cartridge.
Manufacturing Processes
ACM Technologies, Inc. invests millions of dollars in
infrastructure, research and development and support to ensure our
products are manufactured to deliver consistent quality and
performance. Providing consistent quality products to our customers
is a priority. ACM maintains sophisticated testing laboratories and
highly qualified engineering personnel to apply state-of-the-art
quality control and assurance procedures to our manufacturing
processes. A number of our factories and processes are ISO and CQC
certified, and we will strive to further drive these certification
processes throughout the organization into the future. This helps to
ensure that our aftermarket products will meet the specifications
required to deliver consistent performance, along with the best
quality, at competitive prices.
Marketing and Promotions
ACM Technologies, Inc. delivers a wide range of customer and channel
specific marketing and promotional campaigns to our global customer
base. We also participate in trade publications, trade events and
major Internet sites. We increased our total advertising
expenditures by 50% in the two-year period from 2002 to 2003, and we
have budgeted a consistent increase for 2004. We want you to be well
aware of the numerous changes and improvements taking place within
ACM, and we will develop the tools to do so.
eCatalog™ Online Ordering System
Continued investment and improvements in our Information
Technologies improve the ability for our customers to conduct
business with ACM. Our business-to-business “eCatalog” has been a
huge success, offering our customers an easy way to order our
products. Inside the site, customers are able to search for
products, check product pricing, view order history, track shipping
status, on-line account information and invoice history. This site
is designed to increase our customers’ productivity, and to make
working with ACM a seamless part of their daily business process.
Conclusion
ACM Technologies, Inc. will continue to make the internal
investments and process improvements necessary to grow and evolve as
a world class distributor and manufacturer. We have been an integral
part of the business equipment industry for the past 15 years, and
our desire is to grow with you in the many changes taking place
within our industry.
If you have not had an opportunity to work with our organization
recently, we would appreciate the opportunity to “earn” a business
relationship with you. We encourage you to contact us for additional
information.
To learn more about ACM Technologies, Inc.,
our products, and our programs, please feel free to visit our web
site at:
www.acmtech.com
or call our toll free number: (800) 722-7745 / (909) 738-9898
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