January 18, 2012 - Scotssdale, AZ
Kodak Named Finalist in 2011 KM Reality Awards,
Achieves High Marks for Delivering Strong Results in
Knowledge Management
ROCHESTER, N.Y., Jan. 11—Kodak is
a finalist in the 2011 KM Reality Awards. The KM
Reality Awards recognize companies that demonstrate
measurable business gains in efficiency,
productivity and quality from knowledge management
practices. Winners of the KM Reality Awards were
announced at the 2011 KMWorld Conference, Nov. 2 in
Washington, D.C.
Kodak’s Technical Knowledge Management (TKM)
organization delivers worldwide integrated
communications services and solutions that support
the sale and service of Kodak and other companies’
products and services. TKM includes a team of 125
professionals that maintain a worldwide network of
suppliers and partners. This network provides a
variety of communications services including
technical writing, localization, multimedia,
imaging, Web services, content management,
programming and training.
“Kodak is dedicated to providing its customers with
highly effective solutions, service and support,”
said Susan Cardot, Worldwide Director, Outbound
Marketing and Communications and Services for
Business Marketing, Kodak’s Business Solutions and
Services Group. “The ability to create, manage and
deploy worldwide localized content is a critical
part of this commitment.”
Kodak established TKM more than 10 years ago to
handle the increasing demands and complexities
associated with serving its internal and external
customers around the world. The organization
established new standards in knowledge management
which led to decreased workflow cycle times,
structured content creation, and streamlined output.
The organization has leveraged content and design
for reuse and productivity savings.
TKM’s services support Kodak as it works with
customers to prepare, plan, implement and manage
changes to business processes. From streamlining
workflow and data management capabilities to
integrating new technologies into existing
processes, Kodak enables customers to increase
overall operational productivity and take advantage
of new revenue opportunities.
Kodak is a global advisor and provider of integrated
services to help companies transform and optimize
their businesses. Through a network of service
professionals in more than 120 countries, Kodak
provides technical, professional, consulting and
managed services to enable customers to focus on
growing their businesses, maximizing productivity,
and more effectively managing risks. All KODAK
Products and Software are backed by KODAK Service
and Support. To learn more, please visit
www.graphics.kodak.com.
About Kodak
As the world’s foremost imaging innovator, Kodak
helps consumers, businesses, and creative
professionals unleash the power of images,
information, and printing to enrich their lives.
In the graphic communications industry, Kodak serves
customers in the printing, publishing, packaging and
enterprise markets with intelligent solutions for
competitive advantage and greater return on
investment.
Kodak helps customers adapt,
transform and grow their businesses. Through a
comprehensive product and solutions portfolio that
integrates revolutionary technologies, smart
automation and specialized services, Kodak supplies
customers operating in traditional, hybrid and
digital graphic environments the broadest choice of
software, production products and services for
creating and managing high value variable output
efficiently and cost effectively.
For more
information, visit
graphics.kodak.com. Follow us on Twitter at
twitter.com/kodakidigprint and visit our blog at
www.growyourbiz.kodak.com